Introduction

This document provides a structured approach to diagnosing and resolving potential issues with a AlphaGate.

Each checkpoint under "gate do not operate" is linked to a detailed guide with step-by-step instructions, offering a deeper explanation of how to perform the check or troubleshooting task.

By following this guide, you can ensure a thorough and efficient evaluation of the product's condition, enabling swift identification and resolution of any problems.

The gate alarm is activated

The gate will alarm in the following scenarios.

• Check that the motor key switch is turned ON.
• Check that all PEC sensors are aligned and centered on reflector using the indicator lights on each PEC sensor.
• Main PCB DIP switch settings (right/left gate setting).
• Check that power is going to the motor.
• Check if the motor is operational (motor continuously driving).
• Check the coulisse cables/PCB. 

Optimizing gate operation

• Check the configuration of the gates potentiometer settings.
• Run twin cable between saloon and gnd (outside gate body).
• Check that all PEC sensors are aligned and centered on reflector using the indicator lights on each PEC sensor.
• Check the radar settings (angle and detection area).

Gates do not operate

00. Check the main PCB, any LED diodes that is/isn't active.
01. Check that there is power to the gate.
02. Check that the motor key switch is turned on.
03. Check dipswitch settings.
04. Check connections of GateCOM cross-over cable by checking for the illuminated Saloon LED on the        main PCB.
05. Check potentiometer settings. 
06. Press test button on the main PCB on each gate.
07. Next pair of gates doesn't open/close, check the PEC:s. 
08. Next pair of gates doesn't open, check Gatecom cable.
09. Check the Childsafe sensor.
10. Check the radar sensor. 
11. Check the coulisse cable / coulisse pcb.
12. Check if the gates are being held open by the remote controls. Check that CLEANING MODE is not activated by checking for the illuminated Cleaning LED on the Main PCB

If the problem is still not solved, switch off the mains power to the gate and turn it back on.