If the gates do not close for any reason, it may be due to several factors. Below are several steps to help identify a solution to the problem. Begin with the first step and proceed sequentially through the steps until the issue has been resolved.
Troubleshooting steps
Step 1: Check that there is power to the gate
Step 2: Check that the motor key switch is turned on
Step 3: Check that the gates are manually returned to its zero position
Step 4: Check if the gates are being held open on the remote controls
Step 5: Check that all 4 PEC sensors are aligned and centered on reflector
If none of the above steps resolve the issue, the defective component must be identified and replaced.